Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Raithel

Jonathan Raithel

October 30, 2024

2  out of  5
rating by Jonathan Raithel
"I tried starting my own policy after being on a family policy with State Farm, and they did not seem particularly interested in assisting me, and their website did nothing."
We responded:
"Hello Jonathan. The records here indicate there was a vehicle and VIN mismatch. We'd love to help you but, unfortunately, our systems need all the correct vehicle information. Without it, the systems won't let us move forward. I would be happy to help you myself if you'd like. "
Profile photo of Flor Ramirez

Flor Ramirez

October 14, 2024

5  out of  5
rating by Flor Ramirez
"Even though she wasn't able to help me at the moment to switch over. She took the time to show me how my husband and me can save money with our current policy. Next time this year we will be State Farm customers. Thank you Pam"
We responded:
"Thank you, Flor! It's always my pleasure to help people like you with their insurance. I look forward to helping you next year! "
Profile photo of Shannon Greenwood

Shannon Greenwood

August 13, 2024

5  out of  5
rating by Shannon Greenwood
"Had to write this review today so I’ve been going to Pam for 20+ years I had a friend call that goes through a different insurance company that got hit by a non insured motorist and is going to pick and pull rather than use her insurance never have I even had to thank of that Pam’s office is always there if you don’t understand something they’ll walk you through it this office is truly a blessing and makes my everyday so much easier thank you guys for everything you do"
We responded:
"Shannon, thank you for the glowing review. We truly appreciate great customers like you. It is always our pleasure to help with all your insurance needs. "
Profile photo of Lizette E

Lizette E

July 27, 2024

2  out of  5
rating by Lizette E
"I tried to transfer my insurance to Pam Shelton-Allen State Farm in Modesto, but the front office staff's poor customer service made it a frustrating experience. I'll be going to Nick Winters in Modesto instead, as I've heard great things about his customer service. Crazy how Pam has so many five stars. I looked up some of the review names and it appears many of the names are associated with State Farm. Sad to think you’d have employees or friends and family do reviews for your business."
Profile photo of Megan Looper

Megan Looper

July 19, 2024

5  out of  5
rating by Megan Looper
"I have been with Megan and Pam for almost 10 years now. Anytime I am in need, Megan is ON IT. She is extremely knowledgeable, professional and engaging with all of her clients. Whether in an accident, purchasing a new vehicle, or just wanting to review policy options, the customer service they provide is exceptional. Megan stays current with the market, and updates each of her customers should better options arise to accommodate their needs, ensuring perks and benefits never fall through the cracks. They are incredible!"
We responded:
"Megan, Thank you so much for your review! This is exactly what we strive for every day. I am so happy to know you are receiving the level of service we strive for. We look forward to helping you with all your insurance needs now and well into the future. Thank you! "
Profile photo of Manny GKZ

Manny GKZ

July 15, 2024

5  out of  5
rating by Manny GKZ
"Megan and Pam have been wonderful agents for years of knowing them. Helpful in so many ways and always give you that personal agent feeling. They are very knowledgeable and always look out for their clients. I definitely recommend this office."
We responded:
"Manny, thank you for sharing your experiences with my office. We always strive to go above and beyond for our customers. Thank you and I look forward to helping you for many years to come. "
Profile photo of Andrew D

Andrew D

June 25, 2024

5  out of  5
rating by Andrew D
"Best in the business. 🙏👍"
We responded:
"Thank you so much for your kind words! It's truly appreciated. We look forward to continuing to serve you and are here whenever you need us. Thanks for being such a fantastic part of our community!—Pam"
Profile photo of J C

J C

June 25, 2024

5  out of  5
rating by J C
"I’ve never experienced this level of customer service with any other insurance provider. I’ll never go anywhere else. Megan has always been the most helpful person for me with whatever i need and i really appreciate her and Pams other team members as well. Keep up the good work guys!"
We responded:
"JC - Thank you! I'm glad to know you've had such a great experience with Megan and the rest of my team. We strive to provide top-notch service, and I'm glad to know that's what you've received! Thank you for being such a wonderful customer! ~ Pam"
Profile photo of Carlos Ranin

Carlos Ranin

March 22, 2024

5  out of  5
rating by Carlos Ranin
"Very personable, knowledgeable and helpful staff. Pam Shelton is the best!"
We responded:
"Thank you for the outstanding review! I'm thrilled to have provided you with such a positive experience and can't wait to serve you again! "
Profile photo of Breanna Davis

Breanna Davis

January 23, 2024

5  out of  5
rating by Breanna Davis
"Pam and her team are incredible!! If you have any questions regarding auto insurance or life insurance reach out! They were able to answer all of my questions!"
We responded:
"Breanna - thank you! I'm so happy we have been able to help you with your insurance needs. "
Profile photo of Amanda Strickland

Amanda Strickland

January 22, 2024

5  out of  5
rating by Amanda Strickland
"Pam's State Farm agency is always friendly, helpful and goes out of their way to explain all of their products--Megan is exceptionally helpful with life insurance."
We responded:
"Thank you, Amanda! We do love helping people like you with your insurance and life insurance needs! "
Profile photo of Nancy Sugimoto

Nancy Sugimoto

August 27, 2023

5  out of  5
rating by Nancy Sugimoto
"Changed from AAA. What a difference personally and saved money"
We responded:
"Nancy, thank you for the wonderful review. We love helping people just like you with their insurance. I look forward to working with you for many years to come. "
Profile photo of Kimberly Clark

Kimberly Clark

June 16, 2023

5  out of  5
rating by Kimberly Clark
"Even though I don't have big changes to report when they make the annual call to check on my existing coverage, it feels good to know they keep better track of my life's details than I do. And I usually have a general question about insurance that they answer while we chat. Thanks, Chelsea!"
We responded:
"Thank you Kimberly! We do our best every day to help you with your insurance needs. I'm so happy to know you see the value in our annual reviews. Thank you and have a wonderful day. "
Profile photo of Ezekiel GONZALES

Ezekiel GONZALES

May 30, 2023

5  out of  5
rating by Ezekiel GONZALES
"Called in for a quote and it was fast and easy. Best state farm office in Modesto"
Profile photo of Amy Hernandez

Amy Hernandez

May 27, 2023

5  out of  5
rating by Amy Hernandez
"I feel really blessed to have had a conversation with this agency family and learn more about how I can protect my family with life insurance... This literally helps me sleep a bit better at night! Thank you. Thank you. Thank you."
We responded:
"Hi Amy - And thank you for your glowing review. We love to help people like you protect their families and gain peace of mind. Thank you again! "
Profile photo of Rick Christman

Rick Christman

May 26, 2023

5  out of  5
rating by Rick Christman
"Pam Shelton-Allen at State Farm Insurance has been a pleasure to work with. She helped us with our insurance policies. Very knowledgeable and answered all our questions and concerns which eased our minds that we were getting the best care. Her follow up to make sure everything was done that we needed. I will recommend her and State Farm to my friends and family from now on. Very happy we have her on our side."
We responded:
"Good morning Rick and thank you! I am so happy you see the value in having an agency that will work with you and be there for you. We truly strive to make sure you, our customer, are taken care of at every turn. Have a great day!"
Profile photo of Arlene Westbrook

Arlene Westbrook

May 26, 2023

5  out of  5
rating by Arlene Westbrook
"When it comes to knowledge, experience and customer service Pam’ office is the one! Don’t look no further! Pam’s honesty and professionalism is outstanding! So happy knowing that my family and I are taking care of for all our autos, trailer and life insurance needs! Yes life insurance TOO!! Something most of us don’t think about, but need it the most! Give Pam and her awesome Team a call today! You won’t regret it!"
We responded:
"Hi Arlene! Thank you so much for the review! And you are so right!! So many people forget how important their life insurance is. And yes, we specialize in helping people with all of their insurance needs, and their life insurance!! Thank you and have a great day."
Profile photo of T C

T C

May 25, 2023

5  out of  5
rating by T C
"Pam Shelton-Allen Is Amazing. She helped us with our insurance needs. Great follow up service. I would highly recommend her and State Farm Insurance for all your needs."
We responded:
"Hello and thank you! It is truly our pleasure to help you. I appreciate your review. Have a great day. "
Profile photo of Jim Westbrook

Jim Westbrook

May 25, 2023

5  out of  5
rating by Jim Westbrook
"Great experience very professional couldn’t ask for better service"
We responded:
"Hi Jim! Thank you for the review. We love helping great people like you with all of their insurance needs. Have a great day."
Profile photo of Jimmy Ruiz

Jimmy Ruiz

May 17, 2023

5  out of  5
rating by Jimmy Ruiz
"I wanted to take a moment to express my complete satisfaction with my State Farm agent Tim. He was very understanding and thorough. You got to ask for Tim!"
We responded:
"Hello Jimmy! It's very nice to know that we have helped you. Thank you for your review! "
Profile photo of Francisco Hernandez

Francisco Hernandez

May 17, 2023

5  out of  5
rating by Francisco Hernandez
"Having a yearly review of my policy that bundles multiple things is always a great experience. Chelsea did a great job of going over every section, explaining the coverage for each one and the option to change anything if needed. I am happy with my policy and the customer service they provide."
We responded:
"Francisco, Thank you! I agree with you, having a review and understanding what you have and how it works is very important. It is part of the service we provide and I'm happy you appreciate that. We look forward to many more years of insurance reviews with you! "
Profile photo of Kelsey Woodward

Kelsey Woodward

May 17, 2023

5  out of  5
rating by Kelsey Woodward
"I highly recommend Pam Shelton-Allen. Pam and her entire office have always been so helpful whenever I have questions. The communication and kindness from Pam and her team have been unmatched to any other insurance company I have dealt with. Thank you Pam and team for being the best!"
We responded:
"Hi Kelsey! Thank you so much for your review! We are happy to help with all of your insurance needs. I'm delighted to know my team has been so helpful; that is our goal! Thank you and have a wonderful day!"
Profile photo of Patti Woodward

Patti Woodward

May 17, 2023

5  out of  5
rating by Patti Woodward
"This insurance office is top notch for sure!!!! Very respectful, very reliable with an at home feel. Our family was with another big name insurance for years that didn't treat us so well. Pam and her staff welcomed us and took care of our needs!!! Thank you so much for all you do."
We responded:
"Patti! Thank you so much! Your review is like a warm hug to me and my team! You perfectly outlined what we try to deliver every day: Respectful, Reliable and Caring Service! I love helping you and your family with all your insurance needs and look forward to helping you for many years to come! "
Profile photo of Steve Woodward

Steve Woodward

May 17, 2023

5  out of  5
rating by Steve Woodward
"Pam’s office staff is very knowledgeable and easy to work. They are always willing to answer your questions and have your best interest in mind"
We responded:
"Hi Steve! We love helping our customers every day. I'm glad you know you can reach out at any time with your questions. I'm always here to help. Thank you for your review! "
Profile photo of Sharnee Randy

Sharnee Randy

May 16, 2023

5  out of  5
rating by Sharnee Randy
"Pam does a great job in finding you the best insurance for your needs without over insuring which keeps the cost down. She is always ready to assist us with any questions. I would recommend her for all of your Insurance needs."
We responded:
"Sharnee, thank you so much for your review! It is a pleasure to work with you and help you with your business insurance. Feel free to reach out whenever you have any questions. We're more than happy to help!"